Privacy Policy
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Before you continue using our website, we advise you to read our privacy policy
regarding our user data collection. It will help you better understand our
practices.
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.
Terms and Conditions
Please read these terms and conditions ("terms and conditions", "terms") carefully
before using powellmachineinc.com website (“website”, "service") operated by Powell Machine Inc.
("us", 'we", "our").
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Conditions of Use
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By using this website, you certify that you have read and reviewed this Agreement and
that you agree to comply with its terms. If you do not want to be bound by the terms of
this Agreement, you are advised to stop using the website accordingly. Powellmachineinc.com
only grants use and access of this website, its products, and its services to those who
have accepted its terms.
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Age restriction
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You must be at least 18 (eighteen) years of age before you can use this website. By
using this website, you warrant that you are at least 18 years of age and you may
legally adhere to this Agreement. Powell Machine Inc. assumes no responsibility for
liabilities related to age misrepresentation.
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Intellectual property
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You agree that all materials, products, and services provided on this website are the
property of Powell Machine Inc., its affiliates, directors, officers, employees, agents,
suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and
other intellectual property. You also agree that you will not reproduce or redistribute the
Powell Machine Inc.’s intellectual property in any way, including electronic, digital, or new
trademark registrations.
You grant Powell Machine Inc. a royalty-free and non-exclusive license to display, use,
copy, transmit, and broadcast the content you upload and publish. For issues regarding
intellectual property claims, you should contact the company in order to come to an
agreement.
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User accounts
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As a user of this website, you may be asked to register with us and provide private
information. You are responsible for ensuring the accuracy of this information, and you
are responsible for maintaining the safety and security of your identifying information.
Website terms and conditions template by WebsitePolicies.com
You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account on the
website, inform us immediately so we may address them accordingly.
We reserve all rights to terminate accounts, edit or remove content and cancel orders at
our sole discretion.
Applicable law
By using this website, you agree that the laws of the United States, without regard to
principles of conflict laws, will govern these terms and conditions, or any dispute of any
sort that might come between Powell Machine Inc. and you, or its business partners and
associates.
Disputes
Any dispute related in any way to your use of this website or to products you purchase
from us shall be arbitrated by state or federal court [United States] and you consent to
exclusive jurisdiction and venue of such courts.
Indemnification
You agree to indemnify Powell Machine Inc. and its affiliates and hold Powell Machine Inc.
harmless against legal claims and demands that may arise from your use or misuse of
our services. We reserve the right to select our own legal counsel.
Limitation on liability
Powell Machine Inc. is not liable for any damages that may occur to you as a result of your
misuse of our website.
Powell Machine Inc. reserves the right to edit, modify, and change this Agreement at any
time. We shall let our users know of these changes through electronic mail. This
Agreement is an understanding between Powell Machine Inc. and the user, and this
supersedes and replaces all prior agreements regarding the use of this website.
RETURN POLICY
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All returns are subject to inspection. Returned items must be in the condition you received them and in the original box and/or packaging, including all paperwork and instructions. If you return a product to Powell Machine Inc. without all parts included in the original package, Powell Machine Inc. retains the right to refuse the refund of the item in question. Powell Machine Inc. is not responsible for any labor charges associated with a defective or improperly installed component. The installer will be liable to inspect and review all components before the installation process. Once your return arrives at our warehouse, please allow 3-5 business days for proper inspection, processing, and refunds to be issued. Please note; we will release your funds as soon as the return process is completed, but your financial institution can hold funds for 1-5 business days after we release them.
RETURN POLICIES:
Specific policies concerning in stock, drop ship, and special-order items are outlined below.
Please note, any custom order components are not eligible for returns.
RETURN & EXCHANGE POLICY: IN STOCK ITEMS
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else, for up to 90 days from the purchase date. Following are the specific time periods of our return and exchange policy:
Up to 30 days from the purchase date:
Full refund or exchange
Between 31-60 days from the purchase date:
Full refund or exchange less 10% restocking fee
Between 61-90 days from the purchase date:
Full refund or exchange less 20% restocking fee
RETURN & EXCHANGE POLICY: DROP SHIP ITEMS
Drop ship item returns and exchanges for parts we do not stock are subject to the vendor’s return policy which could include restocking fees and extra shipping charges.
ITEMS NOT ELIGIBLE FOR RETURNS:
*Open-box electrical & special-order/custom-order components are not eligible for returns.*